89db Responsible Gaming — Your Safety Is Our Commitment
89db believes gaming should be a source of entertainment — never a source of stress or problems. We are here to help you set the right limits and stay safe.
Why Is Responsible Gaming Important?
When enjoyed in moderation, online gaming is a great form of entertainment. But for some people, gaming habits can spiral out of control. That is why 89db actively works to maintain a safe environment. Our platform offers multiple protective tools to help you stay aware and in control.
Our position is clear — gaming should be fun, not compulsory. At 89db, you decide how much time and money you spend. The mental wellbeing and financial safety of every member is our top priority.
Age Restriction
89db is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games. Accounts may be suspended if age verification is not completed.
Our Safety Tools
Deposit Limit
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a review period applies before it can be increased.
Time Limit
Set in advance how many hours you want to play each day or per session. Once the set time is up, the system will alert you and give you the option to end the session.
Self-Exclusion
If you feel you need a break from gaming, you can close your account completely for a set period — such as 1 week, 1 month, or longer. You will not be able to log in during that time.
Wager Limit
Set a maximum amount per bet so there is no risk of losing too much money on a single large wager. This is especially useful for high-volatility games.
Cooling-Off Period
Take a break of 24 hours to several days to avoid impulsive decisions. While a cooling-off period is active, placing bets or making deposits will not be possible.
Transaction and Activity History
You can view a full detailed history of all your deposits, withdrawals, and bets at any time. Reviewing your own spending is the first step in responsible gaming.
Signs of Problem Gaming
If you notice any of the following signs in yourself, seek help right away:
- Placing more bets to try to recover lost money
- Lying to family or friends about your gaming
- Neglecting daily responsibilities or relationships
- Feeling restless or irritable when unable to play
- Betting with borrowed money or draining savings
- Trying to stop playing but failing to do so
- Gaming to escape stress or sadness
Golden Rules for Healthy Gaming
Set a Budget
Decide how much money you are willing to spend before you start playing, and stick to that limit — whether you win or lose.
Set a Time Limit
Set an alarm. When the time is up, take a break — have a cup of tea, go for a walk outside.
Play for Entertainment
Do not think of gaming as a source of income. It is purely a form of entertainment.
Manage Your Emotions
Do not increase your bets out of anger or frustration after a loss. Take a break and make decisions with a clear head.
Tell Someone You Trust
Let a family member or trusted friend know about your gaming habits. An outside perspective can often provide an early warning.
How to Activate Safety Tools
Account Settings
Log in to 89db → go to "My Account" → "Responsible Gaming" menu. There you will find options to set deposit limits, time limits, and wager limits.
Self-Exclusion
Choose "Temporary Pause" or "Full Suspension" in the settings. Your account cannot be reactivated until the pause period has ended.
Live Chat Support
Contact our 24/7 live chat for immediate assistance. Our team is ready to help in both Bengali and English.
Request by Email
If you have any trouble with the settings, email us directly. We will process your request and confirm it.
Important: Reducing a limit takes effect immediately. Requests to increase a limit take effect after a 24-hour review period — this is intentionally designed to prevent impulsive decisions.
Age Verification and Minor Protection
89db strictly follows a 21+ policy. Age verification is mandatory at registration. Age must be proved using a national identity card or passport. If any account is suspected, 89db may request additional verification at any time.
If there are minor members in your household, make sure to use a password lock on your device and never share your 89db account details with others. An account is always personal — sharing is strictly prohibited.
- Age verification is mandatory for every account registration
- Account sharing or transfer is prohibited
- Accounts will be investigated for suspicious activity
- Accounts created with false information will be permanently closed
21+ Only
89db is an adults-only platform. Opening an account or playing games is strictly prohibited for anyone under 21 and may be punishable by law.
If You Need Support
Contact the 89db Support Team
If you feel gaming is having a negative impact on your life, our support team is always here. We will listen without judgment and help you activate the necessary limits or pause on your account.
24/7 Live Chat
Any time, any day. Support is available in both Bengali and English.
Email Support
[email protected] — write to us by email for detailed requests.
Remember
Problem gaming is a mental health issue — there is nothing to be ashamed of. Seeking help at the right time is a sign of courage. 89db is committed to keeping you healthy and happy.
- Talk to someone you love
- Seek professional mental health support from a trusted provider
- Use self-exclusion — it is not a sign of weakness
- Contact 89db support — we are here for you
Enjoy 89db Safely
Set up your safety tools and get started today. Cricket, slots, or live casino — enjoy any game responsibly.