89db's Privacy Policy
Protecting your personal information is our top priority. Read this policy to learn in detail how we collect, store, and use your data.
Introduction & Scope
This privacy policy applies to all users of the 89db platform. When you visit our website, create an account, or use any of our services, you are considered to have accepted the terms of this policy.
89db believes that user privacy is a fundamental right. We are committed to using your information only for necessary purposes and not disclosing it to any unauthorised third parties.
This policy may be updated from time to time. We will notify you of any significant changes as early as possible. We recommend reviewing this page regularly.
What Information We Collect
89db collects various types of information. This information falls into two main categories:
2.1 Information You Provide Directly
When you register an account or use our services, the following information is collected directly from you:
- Full name and date of birth (required for age verification)
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Financial transaction details: information related to bKash, Nagad, Rocket, or bank transfers
- Any additional information you choose to provide
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device type
- Browser type and operating system
- Pages visited and duration of visit
- Information collected through cookies and similar tracking technologies
- Referral source and navigation patterns
89db does not and will not collect sensitive personal information such as religious beliefs, political opinions, or health data.
Purpose of Data Use
The collected information is used for the following purposes:
3.1 Account Management and Verification
Information is needed to confirm your identity and secure your account. Every account on 89db is verified to prevent unauthorised access. Age verification is especially important — only individuals aged 21 or above may use our platform.
3.2 Processing Financial Transactions
The necessary financial information is used to manage deposits and withdrawals smoothly. This information is essential to confirm transactions via bKash, Nagad, Rocket, and bank transfers.
3.3 Providing Customer Support
Our 24/7 support team uses your account information to resolve your issues quickly. This information is needed when providing assistance via email or live chat.
3.4 Platform Improvement and Personalisation
89db continuously improves its services by analysing user behaviour. By analysing your preferences and gaming habits, we can create a more relevant experience for you.
3.5 Security and Fraud Prevention
Collected information is used to detect suspicious activity, prevent fraud, and ensure the overall security of the platform.
3.6 Meeting Legal Obligations
Storing and reporting required information under applicable laws and regulations is part of our responsibility.
Data Disclosure and Sharing
89db does not sell your personal information or rent it to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:
4.1 Service Provider Partners
We use trusted third-party technology and services to operate our platform. Only the necessary information is shared with these partners, and they operate under strict confidentiality agreements. This includes payment processors, game software providers, and cybersecurity specialists.
4.2 Disclosure Required by Law
89db may be required to disclose relevant information in response to a court order, a lawful request from an investigating authority, or other legal requirements. In such cases, we will make every effort to notify you in advance where possible.
4.3 Business Transfers
In the event of a company acquisition, merger, or asset sale, user information may be transferred. In such circumstances, we will give you advance notice and the new entity will be required to comply with this privacy policy.
Before sharing information with any third-party partner, 89db ensures that they maintain appropriate security standards.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the 89db website. Cookies are small data files stored on your device that help the website remember your preferences.
5.1 Types of Cookies
- Essential cookies: Required for the basic functionality of the website, such as maintaining your login session.
- Functional cookies: Used to remember your language preferences and other settings.
- Analytics cookies: Collect statistics to help us understand how our platform is being used.
- Security cookies: Used to prevent fraud and cyberattacks.
5.2 Cookie Controls
You can accept or decline cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt some important website functions and make it harder to access your 89db account.
Data Security Measures
89db has adopted industry-standard technical and organisational measures to keep your personal information secure:
- SSL encryption: All data transmissions are secured via SSL/TLS encryption, preventing third parties from intercepting your information.
- Data encryption: Sensitive information stored on our systems is kept in an encrypted state.
- Access controls: Only authorised staff can access your information, and their activity is logged.
- Regular security reviews: Our system security is regularly tested and vulnerabilities are addressed promptly.
- Two-factor authentication: Two-factor authentication is available for additional account protection.
- Fair play assurance: Technical measures are in place to maintain integrity and transparency in the gaming environment.
While we are committed to ensuring the highest level of security, no one can guarantee complete security on the internet. If a security breach occurs, we will notify affected users as quickly as possible.
Data Retention Period
89db retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.
7.1 Active Accounts
Your information is retained for as long as your account remains active. Financial transaction records are kept for the period required under applicable law.
7.2 After Account Closure
Even after your account is closed, some information may be retained for a specified period for legal, security, or dispute resolution purposes. Once that period has passed, the information is securely deleted.
Your Rights
Every 89db user has the following rights regarding their personal information:
- Right of access: You have the right to know what information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information in certain circumstances, though this may be limited where legal obligations apply.
- Right to restrict processing: The right to request that processing of your information be limited in certain cases.
- Data portability: The right to request a copy of your information in a structured, machine-readable format.
- Right to object: The right to object to your information being used for specific purposes.
- Withdrawal of consent: Where data processing is based on your consent, the right to withdraw that consent at any time.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable timeframe.
Protection of Minors' Data
89db is a platform for adults. We do not knowingly collect information from anyone under the age of 21. Our registration process includes age verification.
If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed. If you become aware that a minor has inappropriately created an account, please contact us.
For ages 21+ only — the 89db platform is intended solely for individuals aged 21 and above. Please play responsibly.
Third-Party Services and Links
The 89db platform may include content from game software providers. These third-party services have their own privacy policies, over which 89db has no control. We recommend that you also read the privacy policy of the relevant software provider.
Our agreements with game service providers include data protection terms, ensuring they are also committed to maintaining user privacy.
Changes to This Policy
89db may update this privacy policy from time to time. For any significant changes, we will notify you through one or more of the following methods:
- A notice will be sent to your registered email address
- A clear notice will be displayed on the website
- The "Last Updated" date on this page will be changed
If you continue using 89db's services after a revised policy is published, it will be assumed that you have accepted the new policy. However, for significant changes, we will endeavour to obtain your explicit consent.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The 89db data protection team is always ready to help resolve your issue.
When contacting us, please include the email address associated with your account so we can verify your identity quickly and assist you.